Careers
Want to join our team?
“WORKS HARD, KNOWS HOW TO PARTY”
RUBY is a community-driven company. We thrive on aiming high, nailing it, and having a good time in the process.
We have an iterative working style, and are dedicated to honestly reflecting on how we are performing, celebrating our successes and working out how we can improve.
The locations of our IRL stores are ones where we love to hang out, and our shiny new RUBY HQ is something we are both proud of, and excited to develop.
CLOTHING IS VALUABLE
We really care about the work that we do, and believe that it contributes to the communities we are part of.
We want team members who can imagine a flourishing future for RUBY, and our communities, and have the determination to bring their ideas to life.
WE ALL BELONG HERE
We are committed to having a team of Rubettes who represent the communities we are part of, and at the same time we know that we operate in a society that is inequitable.
Each individual person is a constellation of different groups and life experiences. It is our job to attract people who fundamentally believe in, and will contribute meaningfully to, the work that we do, AND to ensure the work environment is one where they thrive, through training, good processes and robust feedback loops.
The dismantling of conscious and unconscious biases is part of our continued work programme, and requires active participation from all team members at all levels. We have, for example, a Salary Matrix which we use to work out what each of our Rubettes are paid. Factors taken into account are the level of responsibility of the role, the nature of the work, the time served at RUBY, and the level of past experience.
YUP, WE'RE A FAMILY BUSINESS
The care and love that comes from being a family-owned and operated brand is woven into our DNA.
WORK WITH US?
Got jazzed about something you have read on our website? And can you see how you could push it further?
Everyone is welcome and encouraged to apply for our roles, email workwithus@rubynz.com to enquire.
If you are successful in your application, you will be joining our dream team A.K.A Club Rubettes. Perks include social club activities, access to our RUBY library, and discounts on RUBY and Liam pieces.
We believe that learning is life-long, and you will have access to team building and training resources. Personal development, specific skill acquisition and deepening our understanding of our communities are prioritised.
RUBY STORES
We are looking for a for a permanent 3IC to join our Christchurch team. As the 3IC, you will play a pivotal role in growing retail sales, supporting retail operations, and assuming leadership responsibilities during the Store Manager and Assistant Store Managers absence.
Interested in joining our team?
Learn moreHEAD OFFICE
We are seeking a size 8 female fit model to assist the product development team in ensuring the perfect fit and comfort of clothing before and during production.
Interested in joining our team?
Learn more
We are seeking a size 16 female fit model to assist the product development team in ensuring the perfect fit and comfort of clothing before and during production.
Interested in joining our team?
Learn moreAs the 3IC, you will play a pivotal role in growing retail sales, supporting retail operations, and assuming leadership responsibilities during the Store Manager and Assistant Store Managers absence. You’ll be sales and KPI targets-focused, a go-to person for team support, and help to curate a warm and exciting environment for our Rubettes.
Requirements:
- A minimum of 1 year in a full time retail position.
- Love for & excellent product knowledge of the brands we produce and carry
PRIMARY OBJECTIVE OF THE ROLE
To successfully support the Store Manager and Assistant Store Manager in the successful running of our RUBY Christchurch store by:
- Meeting sales targets
- Ensuring consistency in excellent customer service
- Ensuring efficient retail store operations and function
- Building and retaining a loyal customer database
- Provide a joyful and supportive environment for the team
SPECIFIC TASKS AND DUTIES OF THIS ROLE: - Create an environment that is joyful and exciting for all Rubettes
- Ensure effective sales and operational functions
- Customer and VIP relationships fostered
- Provide consistent excellent customer service to new and returning Rubettes
- Reporting on daily sales against targets
- Build a loyal customer database and grow the loyalty database
- Efficient dispatch of online orders in accordance with training manual
- Promptly respond to customer queries through all channels
- Complete weekly merchandise changes
- Opening and closing the store when required. This includes all lock up procedures
- Follow all company procedures and protocols as outlined in the training manual
- Assist with meeting revenue and customer satisfaction targets
- Assist in strategizing ways to increase market share
- Assist in the management and supervision of all store staff
- Assist in the managing of in store events
- Assist with the daily running of the store, including stock management, weekly merch changes and general maintenance
- Assist in the training of all part time staff and provide them with ongoing coaching where required
This is a permanent full-time role, working 35 hours per week, 5 days per week
KEY PERFORMANCE INDICATORS OF THE ROLE
Consistently embodying a friendly and joyful store environment that customers want to linger in
- Stock managed
- Store presentation
- Product knowledge
- Stocktake variances are within tolerances
- Continued VIP growth and engagement
- On time task completion
- Nationwide retail store operational processes followed
- Daily, weekly, monthly sales target metrics met in Christchurch
- Participating in open and effective communication with your manager
- Maintaining and managing all budget requirements, in the mangers absence
In return, we will offer you the chance to work with a highly talented team where you will be supported and trained to reach your full potential. If you have a true enthusiasm for great customer service and are passionate about the RUBY brands, then we would love to hear from you.
Please email your C.V. along with a personalized cover letter to manager.christchurch@rubynz.com by 1st March.
We are seeking a size 8 female fit model to assist the product development team in ensuring the perfect fit and comfort of clothing before and during production.
Responsibilities:
- Trying on samples during fit sessions to assess fit, comfort, movement and overall appearance.
- Communicate feedback regarding sizing, proportions, and construction.
- From time-to-time wash and wear testing samples outside of head office.
Requirements:
- Meets the specified size requirements (within 0-1cm):
- Bust- 86cm
- Cup size- B-D cup
- Waist- 70cm
- Low Hip 98cm (measured at the low hip bone, widest part)
- Height 168-175cm
- Proportional torso + leg lengths
- Comfortable trying on various styles, including lingerie + swimwear occasionally.
- Strong attention to detail and the ability to communicate constructive feedback.
- Auckland based and reliable.
Availability:
Must be available during office hours (typically between 9.30am to 4pm, Monday to Friday), 1-2 hours per week.
Each fit session lasts on average 1 hour each week and usually happens between Tues-Thurs depending on the sampling schedule and fit model’s availability.
Location:
Grey Lynn, Auckland
Contact:
Please send an email with above measurements, a photo from head to toe and your availability to sarah@rubynz.com
Notes:
To reference measurement points and sizing: Sizing | RUBY
Payment is $50/ hour in RUBY vouchers (min $50 per session).
We are seeking a size 16 female fit model to assist the product development team in ensuring the perfect fit and comfort of clothing before and during production.
Responsibilities:
- Try on sample garments during fittings to assess fit, comfort, and overall appearance
- Communicate feedback regarding sizing, proportions, and construction
- From time-to-time, wash and wear testing samples outside of head office.
Requirements:
- Meets the specified size requirements (within 0-1cm):
- Bust- 107cm
- Cup size- C-E cup
- Waist- 91cm
- Low Hip 119cm (measured at the low hip bone, widest part)
- Height 170-177cm
- Proportional torso + leg lengths
- Comfortable trying on various styles, including lingerie + swimwear occasionally.
- Strong attention to detail and the ability to communicate constructive feedback.
- Auckland based and reliable.
Availability:
Must be available during office hours (typically between 9.30am to 4pm, Monday to Friday), 1-2 hours per week.
Each fit session lasts on average 1 hour each week and usually happens between Tues-Thurs depending on the sampling schedule and fit model’s availability.
Location:
Grey Lynn, Auckland
Contact:
Please send an email with above measurements, a photo from head to toe, and your availability to sarah@rubynz.com
Notes:
To reference measurement points and sizing: Sizing | RUBY
Payment is $50/ hour in RUBY vouchers (min $50 per session).
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