1. Step 1

    Your Ideas

    We’d love to know about your occasion and what styles you are interested in, as well as your fabric and colour preferences.

  2. Step 2


    Our Celebrations Manager and Patternmaker will meet with you at our Auckland showroom where we will discuss your special moment, choose colours & fabrics and try on the styles that you love.

    Not able to make it to Auckland? We will send out a few of your favourite styles and fabric options to your nearest RUBY store to try on. Measurements can be taken in store by our trained team, or at a local tailor or seamstress.

    Following your consultation, a quote will be supplied to you within one week. The quote is the entire cost of your Celebrations piece, and there will be no further charges unless there are any unforeseen changes (please see the Terms and Conditions provided at your consultation for more information on this).

    A 50% deposit is required to start the construction of your Celebrations piece. The final 50% balance is due after the first fitting.

  3. Step 3


    Once payment has been made, a timeline is created and upcoming fittings are booked in. The first fitting is generally one month prior to the delivery of your Celebrations piece and the second, and final, fitting will generally take place two weeks before your special moment.

  4. Step 4


    We aim to deliver your Celebrations piece one week prior to your event; either directly to you or to your nearest RUBY store. If you would like your piece sooner, please discuss this with the Celebrations Manager at your consultation so that it can be accommodated into your timeline.